OWL MID YEAR SALE
FAQ!
How long is the warranty period and what are the terms and conditions?
We offer a 1-year warranty on manufacturing defects for all eyewear purchases from our stores.
Proof of purchase (invoice/receipt) must be presented.This warranty covers:-
- Cracks and peeling on the lens coating
- Air pockets on the sunglass lens coating
- Defects in frame or sunglasses temple hinges and/or barrels soldering.- How long does it take to make the glasses?
- Your glasses can be ready in as little as 1 hour.
- Where are our shops located?
- Discover our nearest location to you by clicking here.
- Is it possible to just buy the frame or lens?
- Yes we are able to offer this service.
- Can I visit your store for eye test service?
- Yes, in fact, we do offer this service for FREE for everyone.
- What after sale service do you provide?
- You can visit our stores anytime to get these service for free:
Frame cleaning, nose pad replacements, and tightening services. - What is your return policy?
- Our goods are non refundable. However, if you encounter any issues on the product,
kindly reach out to our team so we can rectify the problem for you.
